FAQ
Do you provide guidance on how to use your products?
Yes, on some of our listings, we provide product descriptions that include details on how to use them effectively. On the ones that do not, a detailed and sometimes personalized set of instructions are sent with the package.
Additionally, we offer resources and guides on our blog that cover various topics related to metaphysical practices.
Are the packages discreet?
Yup! All our packages are discreet and nothing symbolizing the occult can be seen on the outside of the packaging.
Do you offer international shipping?
Yes, we ship internationally. Shipping costs and delivery times may vary based on your location.
Do you offer gift wrapping or gift cards for purchases?
Yes! We offer gift wrapping services for a small fee you can find that listing by clicking this link!
Digital gift cards that can be purchased and sent directly to the recipient. Make your gift-giving experience hassle-free with Abyssal Secrets. Gift Cards can be found by clicking this link!
When will I receive my order?
Did you order a reading (digital file)? You will receive your reading no longer than 10 business days (Monday-Friday). Your order will be sent to the email you provided at checkout so double check that it is correct.
Did your order a physical item(s)? Your order will be shipped within 5 business days (Monday-Friday) of ordering. Shipping within the U.S. will take up to 5-7 business days to be delivered with our carrier.
Can I exchange my order, request a refund, or cancel?
Once you've placed your order, you have up to 72 hours to request a refund, cancel, or exchange for an equal price for what you paid.
After this time period of 72 hours, your order is already being started on, and because we put our time and energy into this which is something we cannot get back, thus your order cannot be refunded, canceled or exchanged once you have recieved your order. after that point.
But please contact Elkiraku@gmail.com.com if you have any problems with your order so that we may resolve it.